You can know the estimated time of arrival from the following table.

All the parcel are shipped by air. Right now, we can only provide the tracking website for several countries.

Shipping from Chinese Warehouse (Shenzhen)
Area
DestinationTimeRemark
North America
USA 7-15 business daysTracking link
Canada
Puerto Rico, Hawaii, United States Virgina Islands, Alaska7-25 business days
Mexico
10-20 business daysTracking link
South America
Brazil
10-20 business days
Argentina
Chile
EuropeUK, France, Germany, Netherlands, Austria, Belgium, Ireland, Hungary, Poland, Czech Republic, Portugal, Italy, Spain, Greece, Finland, Sweden
7-15 business days
Tracking link 
Denmark, Switzerland, Norway, Russia Belarus, Ukraine
7-20 business daysTracking link
AsiaJapan3-7 business daysTracking link
Korea7-25 business daysNo battery included Tracking link
Singapore, Malaysia, Indonesia, Philippine, Thailand, Vietnam, India10-20 business daysIndonesia(No battery included)
You can buy battery from our local dealer
United Nations Emirates, Israel7-10 business daysTracking link
Oceania
Australia7-10 business daysTracking link
New Zealand
7-20 business daysTracking link
AfricaSouth Africa10-25 business daysNo Battery included


How To Track Your Parcel

Find your tracking number on the Shopify and then input the number in the tracking link we provide.


Can't Find The Tracking Number Or Link

If you can't find the tracking number or link, please click here to create a ticket on the support page, we will respond to you as soon as possible.


Destination Not Showed In The Table

The table only shows part of the destination country which we provide shipping service, right now, we can ship the parcel to all over the world. So don't worry when you find your country is not in the table.


Returned To Sender Issue

If you notice that your parcel has been returned to the sender, this issue might probably arise from the battery parcel, due to the strict battery delivery to your country. To solve your issue, please click here to contact us.


Battery Issue

We can't ship the battery to the following countries: Indonesia, Korea

For European customers, if your parcel includes only batteries, it will take a longer time for the parcel to arrive in your country. Click here to track your parcel.