You can know the estimated time of arrival from the following table.
All the parcel are shipped by air. Right now, we can only provide the tracking website for several countries.
|Shipping from Chinese Warehouse (Shenzhen)|
|North America||USA||7-15 business days||Tracking link|
|Puerto Rico, Hawaii, United States Virgina Islands, Alaska||7-25 business days|
|Mexico||10-20 business days||Tracking link|
|South America||Brazil||10-20 business days|
|Europe||UK, France, Germany, Netherlands, Austria, Belgium, Ireland, Hungary, Poland, Czech Republic, Portugal, Italy, Spain, Greece, Finland, Sweden||7-15 business days||Tracking link|
|Denmark, Switzerland, Norway, Russia Belarus, Ukraine||7-20 business days||Tracking link|
|Asia||Japan||3-7 business days||Tracking link|
|Korea||7-25 business days||No battery included Tracking link|
|Singapore, Malaysia, Indonesia, Philippine, Thailand, Vietnam, India||10-20 business days||Indonesia(No battery included)|
You can buy battery from our local dealer
|United Nations Emirates, Israel||7-10 business days||Tracking link|
|Oceania||Australia||7-10 business days||Tracking link|
|New Zealand||7-20 business days||Tracking link|
|Africa||South Africa||10-25 business days||No Battery included|
How To Track Your Parcel
Find your tracking number on the Shopify and then input the number in the tracking link we provide.
Can't Find The Tracking Number Or Link
If you can't find the tracking number or link, please click here to create a ticket on the support page, we will respond to you as soon as possible.
Destination Not Showed In The Table
The table only shows part of the destination country which we provide shipping service, right now, we can ship the parcel to all over the world. So don't worry when you find your country is not in the table.
Returned To Sender Issue
If you notice that your parcel has been returned to the sender, this issue might probably arise from the battery parcel, due to the strict battery delivery to your country. To solve your issue, please click here to contact us.
We can't ship the battery to the following countries: Indonesia, Korea
For European customers, if your parcel includes only batteries, it will take a longer time for the parcel to arrive in your country. Click here to track your parcel.