Best customer service is guaranteed when you purchase BETAFPV products.

Our customer service team will give you a quick and satisfying response as soon as we get your ticket during weekdays.


Here are the procedures of how your issue gets solved.

  • Submit A Ticke

      If you get defective product or come across a technical issue, please submit a ticket on this page. Here

      When you submit a ticket, please tell us your order number , photos or video

      we want those information because that can help us solve the issue faster as the photo and video reflect problems more clearly.

  • Customer Service Team Respond

      Our customer service team will answer your technical problem, offer you replacement or refund, etc. 


Note

Please note that we do not offer warranty to products damaged by customers.